Privacy and Cookies Policy for PP Gutters Ltd

This is the Privacy and Cookies Policy for PP Gutters Ltd (ppgutters.co.uk)

Effective Date: 2024-02-01

This Privacy and Cookies Policy describes how PP Gutters Ltd (“we”, “us”, or “our”) collects, uses, and shares your personal information when you use our website, ppgutters.co.uk (“Website”). It also outlines your rights under the UK General Data Protection Regulation (UK GDPR).

  1. Information We Collect
    We may collect the following types of information from you when you use our Website:
    • Directly provided information: This includes data you submit through forms on our Website, such as your name, contact details, email address, and message content.
    • Automatic information: Our servers automatically gather information like your IP address, browser type, operating system, access times, and pages visited.
    • Cookies and similar technologies: We use cookies and similar technologies to collect information about your activity on our Website. More information about cookies and their management is available in the “Cookies” section below.
  2. How We Use Your Information
    We use the information we collect to:
    • Provide and operate our Website and services
    • Respond to your inquiries and requests
    • Send you marketing communications and promotional offers (with your consent)
    • Analyse how you use our Website to improve our services
    • Prevent fraud and protect our Website and services
  3. Legal Basis for Processing Your Information
    We rely on the following legal bases to process your information:
    • Contract: When you use our services, we need to process your information to fulfil our contractual obligations to you.
    • Consent: For marketing communications and certain cookies, we rely on your consent. You can withdraw your consent at any time.
    • Legitimate Interests: We may use your information for our legitimate interests, such as improving our Website and services, preventing fraud, and ensuring the security of our systems. However, we will only do so where your interests and rights do not override ours.
  4. Sharing Your Information
    We may share your information with:
    • Third-party service providers who help us operate our Website and provide our services. We only share your information with providers who have agreed to keep it confidential and secure.
    • Law enforcement or other authorities if required by law or to protect the rights or safety of ourselves or others.
  5. Data Retention
    We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected and comply with legal obligations. We will then delete your information or anonymise it so that it can no longer be linked to you.
  6. Your Rights Under UK GDPR
    You have the following rights under the UK GDPR:
    • Right to access: You have the right to access and obtain a copy of your personal information.
    • Right to rectification: You have the right to have your inaccurate personal information corrected.
    • Right to erasure: You have the right to request the erasure of your personal information under certain circumstances.
    • Right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
    • Right to object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.
    • Right to data portability: You have the right to request the transfer of your personal information to another controller.
    • You can exercise any of these rights by contacting us using the information provided below.
    • You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your information or to withdraw your consent. You can exercise these rights by contacting us using the information provided below.
  7. Children’s Privacy
    Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.
  8. Security
    We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no website or electronic storage system is completely secure.
  9. Cookies
    Our Website uses cookies to remember your preferences and understand how you use our Website. You can control and manage cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.
  10. Changes to this Policy
    We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookies Policy on our Website.
  11. Contact Us
    If you have any questions about this Privacy and Cookies Policy, your rights under the UK GDPR, or how we use your information, please contact us:
    • Email: info@ppgutters.co.uk
    • Phone: 0800 043 0885
    • Address: 13, Queens Court, Queen’s Road, High Wycombe, HP13 6BA, Bucks.